The issue you are facing could be due the headset driver is being outdated. This thread is locked. Desktop Apps for Windows and Mac. If the issue still persist, try the method. It will automatically install the sound adapter driver. Keep posting us with the status we will be glad to help you. Thanks for marking this as the answer.
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Sorry this didn’t help. Not the case unfortunately. Download our software for desktop and mobile platforms designed to improve the experience of using, managing, and owning Plantronics audio devices.
Keep posting us with the status we will be glad to help you. Right-click on the setup file of the driver and select Properties.
Allows end-users to customize their settings and get visible status of their Plantronics audio device on their desktop. Poly Elara 60 Series Discover how the Poly Elara 60 Series app brings a new level of customization and control to your diver Elara 60 Series mobile phone station and connected Poly headset.
Did this solve your problem?
Right click on the device and click on uninstall. If the available driver is not for Windows 10, you can try installing the latest updated driver in compatibility mode.
Thanks for marking this as the answer. Billion Debbarma Replied on January 31, Skip step3 from the above steps and right click on the device and click on update.
If the issue still persist, try the method. I suggest you to update the device driver. Sorry for the inconvenience caused to you.
Their tech support is a damn joke. Mobile Apps for iOS and Android. Once you are done installing the driver, restart the computer. This site in other languages x. Bring a new level of customization and control to your BackBeat headphones and personalize your listening experience. I would suggest you to run the Hardware and devices troubleshooter to diagnose the exact issue. You can follow the question or vote as helpful, but you cannot reply to this thread. Follow the below methods. Discover how the Poly Elara 60 Series app brings a new level of customization and control to your new Elara 60 Series mobile phone station and connected Poly headset.
Desktop Apps for Windows and Mac. Now click on Sound, video and game controllers to expand. Let the driver install and then check the functionality.
The issue you are facing could be due the headset driver is being outdated. Bring additional functionality to your new Plantronics Bluetooth headset with helpful tools, notifications, and status information.
I cannot get my system to properly recognize it. I recently purchased a Plantronics headset to use for Skype purposes.
Let me help you to fix the issue. BackBeat Bring a new level dgiver customization and control to your BackBeat headphones and personalize your listening experience. How satisfied are you with this reply?